Enterprise Conversational AI Chatbot

Our AI Chatbot technology offers an intuitive and omni-channel way for your customers to get in touch with us whenever they want, wherever they are, using their preferred channel(s) - website, mobile app, Facebook messenger, Telegram and even Whatsapp.
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Your customers want a digital-first experience

Easily create an automated marketing and sales workflow process that helps you improve productivity, impress leads, and increase conversions.

Chatbot

Live Chat Handover

Chatbots should be intelligent (but not stubborn enough) to seek for help from a live agent if the question or conversation becomes overly complex. Our bots automatically seek assistance from a live agent when things get a little complicated.

Chatbot

Location & Image Recognition

Our chatbot allows your customer to share their location on their mobile. With location services enabled, you can quickly pinpoint the exact location to offer your services. Bundled with our image recognition and detection capabilities, your customer service will be complete!

Chatbot

Robust Chatbot Engine

Our Enchatment engine brings all your bot and live chat conversations into a simple, 360 beautiful dashboard. Find out the most frequent questions asked or even get customer sentiments in 1 single, simple view.
Supported Platform

Omnichannel, Omnipresent

Empower customer connections across multiple platforms so that you never miss a business opportunity! Make it easy for your customers to contact you - wherever they are, anytime, anyday. Speak to us today to discuss which platform is most suited for your business!

Responsive Web

A customer bot to greet your customers when they visit your website? No problem. Handle all enquiries, FAQs and even hand over to a live agent just through the bot. Your customers will not have to visit every web page to get information about your products. Fully customizable interface, languages and intents based on your customer profiles.

Whatsapp

Our Whatsapp bot is one of the more popular choices for businesses. From automotive to insurance services, customers can easily converse or transact in their favourite chat and business app.

Facebook Messenger

If your business relies heavily on traffic and enquiries from Facebook, then our messenger bot is perfect for you! Using the Facebook Messenger, we can customize the customer intents to ensure that it feels native and seamless.

Mobile Apps

Let your customers chat with you when they are on-the-go. If you have a mobile app, we can easily integrate our chatbot and even our video call solution so that your customer will find everything he needs in one place.

Telegram

We can also support Telegram as a channel platform if your social platforms include communities within Telegram. Support all your communities by just implementing a single bot to handle any conversation!

Salesforce and Genesys

If you have Salesforce as your CRM or Genesys as your call center customer solution, rest assure that our solutions can easily integrate into both, without disrupting existing flows or customer experience.

Have Questions?

Ask about Chat Infinite products, pricing, implementation or anything. Our highly trained reps are ready to serve you!

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